Shipping & Returns

We will generally send your order by up to date Austrian Post AG rates (Oct. 2021) including an addiditional 3,- handling and packing fee, which is added automatically at checkout. 800 gs packing weight (tara) will be added to the net. weight of your purchased item(s).
 

STANDARD PARCEL AUSTRIA 
 

Product

Max. Format

Weight

1st parcel: tariff incl.
handling and packing
from the 2nd
parcel per order: tariff

S

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 2 kg

9,00

6,00

M

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 4 kg

10,00

7,00

L

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 10 kg

13,00

10,00

XXL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 31,5 kg

19,00

16,00


Orders exceeding the maximum transport weight will be splitted accordingly (e.g. 40 kg -> 2 parcels 20 kg).

In case of more than one parcel handling and packing fee will be added only once per order.


Order per C.O.D. is possible within Austria only.

Using this payment option means, the actual C.O.D. fee by the Austrian Post AG of 5,00 will be billed in addition to the handling and packing fee of 3,00 mentioned above.

 

PARCEL INTERNATIONAL

Parcels up to 31.5 kgs total weight are calculated based on Parcel International (insured up to 500,-).

Please contact us or add a corresponding note to your order if you do not agree.

Product

Max. Format

Weight

1st parcel: tariff incl.
handling and packing
EU Zone 1a
from the 2nd
parcel per order:
tariff EU Zone 1a
1st parcel: tariff incl.
handling + packing
EU Zone 1b
from the 2nd
parcel per order:
tariff EU Zone 1b

S

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 2 kg

19,50

16,50

23,00

17,00

M

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 4 kg

22,50

19,50

23,00

20,00

L

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 10 kg

32,50

29,50

33,00

30,00

XL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 20 kg

52,74

49,74

78,24

75,24

XXL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 31,5 kg

72,64

69,64

108,24

105,24

Product

Max. Format

Weight

1st parcel: tarif incl.
handling and packing
Zone 2
from the 2nd
parcel per order:
tarif Zone 2
   

S

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 2 kg

23,59

20,59    

M

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 4 kg

31,59

28,59    

L

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 10 kg

52,59

49,59    

XL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 20 kg

92,59

89,59    

XXL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 31,5 kg

132,59

129,59    

Product

Max. Format

Weight

1st parcel: tarif incl.
handling and packing
Zone 3
from the 2nd
parcel per order:
tarif Zone 3
   

S

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 2 kg

28,29

25,29    

M

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 4 kg

40,64

37,64    

L

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 10 kg

74,64

71,64    

XL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 20 kg

136,44

133,44    

XXL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 31,5 kg

198,24

195,24    

Product

Max. Format

Weight

1st parcel: tarif incl.
handling and packing
Zone 4
from the 2nd
parcel per order:
tarif Zone 4
   

S

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 2 kg

34,49

31,49    

M

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 4 kg

52,99

49,99    

L

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 10 kg

105,54

102,54    

XL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 20 kg

198,24

195,24    

XXL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 31,5 kg

301,24

298,24    

Product

Max. Format

Weight

1st parcel: tarif incl.
handling and packing
Zone 5
from the 2nd
parcel per order:
tarif Zone 5
   

S

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 2 kg

42,74

39,74    

M

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 4 kg

69,49

66,49    

L

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 10 kg

146,74

143,74    

XL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 20 kg

270,34

267,34    

XXL

Rectangular, smaller/equal
L 100 W 60 H 60 cm

up to 31,5 kg

404,24

401,24    


Orders exceeding the maximum transport weight will be splitted accordingly (e.g. 40 kg -> 2 parcels 20 kg).
In case of more than one parcel handling and packing fee will be added only once per order.
 

ZONES INFORMATION

EU Zone 1

a) Bordering EU countries

Germany, Italy, Slowakia, Slowenia, Czech Republic and Hungary

b) Other EU countries and Monaco

Belgium, Bulgaria, Danmark, Estonia, Finland, France (excl. overseas departments and territories) incl. Corse, Greece, Northern Ireland incl. Isle of Man, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (excl. territories outside of Europe), Poland, Portugal incl. Azores and Madeira, Romania, Sweden, Spain incl. Baleares, Ceuta, Canary Islands and Melilla, Cyprus.

 

Zone 2 

Other Europe and mediterranian coutries out of Europe

Egypt, Albania, Algeria, Andorra, Armenia, Aserbaidschan, Bosnia and Herzegowina, Frer-Islands, Georgia, Gibraltar, Great Britain, Greenland, Guernsey and Jersey Island, Israel, Liechtenstein, Kosovo, Lebanon, Libya, Morocco, North Macedonia, Moldavia, Montenegro, Norway, Russian Federation (european and asiatic parts), San Marino, Serbia, Switzerland, Syria, Tunesia, Turkey (european and asiatic parts), Ukraine, Vatican City State, Belarus.

 

Zone 3

Western Asia, North Africa excl. mediterranean countries, Canada, Marshall-Islands, Mikronesia (Confederate States) and the United States of America

Ethiopia, Bahrain, Benin, Burkina Faso, Cte d'Ivoire, Djibouti, Eritrea, Gambia, Ghana, Guinea, Guinea-Bissau, Iraq, Iran, Jemen, Jordan, Camerun, Canada, Cape Verde, Kasakhstan, Qatar, Kyrgyzstan, Kuwait, Liberia, Mali, Marshall-Islands, Mauretania, Mikronesia (Confederate States), Niger, Nigeria, Oman, Palau, Saudi-Arabia, Senegal, Sierra Leone, Somalia, Sudan, Tajikistan, Togo, Chad, Turkmenistan, Usbekistan, United Arab Emirates, United States of America and associated territories, Central African Republic.


Zone 4

Africa (southern part), Central and South America, South and East Asia

Afghanistan, Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ascension, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Columbia, Bolivia, Bangladesh, Ascension, Barbados. Virgin Islands, Brunei, Burundi, Chile, China (People's Republic), Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland, French Guiana, Gabon, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Hong Kong (China), India, Indonesia, Jamaica, Japan, Cayman Islands, Cambodia, Kenya, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Democratic People's Republic of Korea, Republic of Korea, Cuba, Laos, Lesotho, Macao (China), Madagascar, Malawi, Malaysia, Maldives, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Pakistan, Panama, Paraguay, Peru, Philippines, Runion, Rwanda, Zambia, So Tom and Prncipe, Seychelles, Singapore, Sri Lanka,  Zimbabwe, Zambia, Saint Christopher (Saint Kitts) and Nevis, Saint Helena, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Africa, Suriname, Swaziland, Taiwan (China), Tanzania, Thailand, East Timor, Trinidad and Tobago, Tristan da Cunha, Turks and Caicos Islands, Uganda, Uruguay, Venezuela, Vietnam


Zone 5

Australia, New Zealand and Oceania

Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Papua New Guinea, Pitcairn Islands, Solomon Islands, Samoa, Tonga, Tuvalu, Vanuatu, Valais and Futuna


Bulk fee

For big parcels containing bulky goods a bulk fee of 24,00 incl. VAT may be added to the shipping costs once per order. We mention the fact in the description of the items in case it might occur (e.g. big gongs or gong posts).

Due to the kind of the ordered goods and your delivery adress we may deliver by a professional third party forwarding company.
 

Returned goods according to your order are only accepted on prior notice with number of invoice.

Please always send us a note first and then return the goods.
Contact: Alexander Beutel, info@klangschalenshop.at, T: 01 60 20 163 und 06991 60 20 163